Lucy Jewelry

Another happy customer here. I visited with a budget in mind and the staff patiently showed me the rings that were within my budget. After further explaining what style I was most drawn to, I was then shown a ring that was half my budget and it turns out that was the perfect ring. The fact that they wanted me to have the right ring and not try to “upsell” me shows me that they want their clients to be happy. Yep, I’m one happy girl!

I had no intention of buying an emerald when I was in Cartagena. But my husband saw so many stores and told me to go and look. The stores I went to were high pressure, had very pretty jewelry, but I did not feel comfortable. I was unsure if they were reputable, or if I was being set up. I did some research and leaned a little bit more about what to look for when purchasing an emerald. I also looked on Google for reputable jewelry stores. that’s how I found Lucy. The experience was totally different. I felt confident that I was not getting ripped off. I ended up purchasing a white gold emerald ring within my budget, which wasn’t much, but they treated me with the same respect, and gave us more knowledge about emeralds . They even helped me pick out the best quality one that I could afford. I am very happy with my purchase of a simple, but beautiful emerald and it will always be a beautiful reminder of Cartagena. They also gave me all the information so that I can get the tax refund at the airport. It was easier than I anticipated. I would only go to this store to purchase, even if the prices in the others seem less, Lucy does not pay tour guides to bring you there. Lucy jewelers makes you feel confident that you got a quality piece.

In love with my beautiful ring. Lucy store helped my partner whose Colombia choose a commitment ring as he likes to call it and even when I was looking I didn't have a clue that the store and my partner were already talking. Very cute and the ring is just stunning. Highly recommended great staff and my day was made special. Thank you. Cartagena and Lucy jewelry will always be a special moment I won't forget.

I’ve purchased jewelry from Lucy’s on 3 different occasions now and I must say that their reputation as Cartagena’s premium emerald jewelry store is completely accurate! Both Lucy & Alejandra are extremely knowledgeable and professional; they’ll help guide you to select the right gift for any occasion. They source the best stones in the world, design and hand craft all of their jewelry lines as well as provide you with credentials and certifications for every piece. This is the ONLY store in which you should purchase emeralds in Cartagena.

I went in to purchase an emerald piece. I had a price range in mind, and the staff was so kind and patient as I tried to decide between earrings, a necklace, and a ring. They let me try each piece on and shared prices clearly as I walked around. They were not pushy at all, and I had a very positive experience. If you’re going to purchase here, know that silver pieces will be less expensive (a necklace with 0.3 karat emerald around 175 USD). Yellow gold is more, around 400 for similar necklace, or earrings, or rings a little more.